Fault and Outage Management
SunVizion is able to analyze the impact of a network failure or a planned outage and prepare instructions for maintenance teams that should handle it. The system is also able to automatically prepare reports with a list of buildings and subscribers as well as their services affected by given failure/outage. It can also automatically trigger necessary customer care and field operation procedures.
The system provides:
- online integration with a Fault Management Systems
- automatic failure and outage event registration
- tracking of network element failure history
- failure and outage impact analysis (e.g. affected subscribers)
- failure and outage impact visualization on web or digital maps
- automatic activation of customer care and reparation procedures