Latest

What are you leaving behind? Behaviours that can block you from transforming your OSS/BSS

Details

Change Management can be easily forgotten about by network operators and OSS/BSS vendors alike when embarking on a major OSS transformation project. In a recent Twitter post, Jason Fried posed a powerful question for those guiding a customer on an OSS transformation. Rather than simply focusing on what users will get or do with a new tool, as most project teams do, we should ask ourselves, what are customers going to stop doing once they start using it? This provides an entirely new perspective on the OSS transformation, one that shifts to the lens to the customer and their concerns, hopes, fears and dreams. 

Are Your OSS Platforms Stuck at Data?

Details

The focus of the OSS industry often raises questions about whether it is addressing the most relevant areas, particularly in relation to the Hierarchy of Insight. The Hierarchy of insight is an evolution of the DIKW Pyramid (Data-Information-Knowledge-Wisdom), which is shown in the diagram below.

Supporting the Launch of a New Telecom Offering

Details

One of the most important workflows any telco can perform is that of bringing a new product to market. New offerings can drive business growth, enhance competitiveness and address evolving demands or expectations of the market. In an industry where technological advancements and customer expectations shift constantly, failing to introduce new or updated offers can even result in loss of market share. Moreover, a new offering can allow telcos to capitalise on emerging technologies or network investments, opening up new revenue streams from those investments. Perhaps most importantly, a new offer can strengthen customer loyalty by being seen to offer innovative services tailored to the evolving needs of consumers.

Unlocking the Future of Telecom with Advanced Network Automation Technologies

Details

Telecom network automation represents an exciting path of possibility in the way telecommunication networks are managed, operated, and maintained. As networks become more complex and customer expectations for reliability and service quality increase, the traditional, highly manual processes that have long underpinned network management are no longer viable. The adoption of more sophisticated automation technologies is not merely an operational choice but a strategic imperative that are required to supplement and enhance the capabilities of Operational Support Systems (OSS) and Business Support Systems (BSS).

How OSS/BSS Solutions Enhance Network and Service Assurance

Details

Maintaining robust network and service assurance is a non-negotiable requirement for any network operator. Every telecommunications customer expects their services to be reliable, especially as we become ever more reliant on our network connections and the apps that depend on them. Network operators have no choice but to ensure seamless service delivery, optimal performance, and customer satisfaction despite dealing with an increasingly complex service delivery environment. This is where Operations Support Systems (OSS) and Business Support Systems (BSS) play a pivotal role. Advanced OSS/BSS solutions act like an insurance policy, allowing operators to rely on the availability of their network and the services that ride over them.

Maximising Network Value: The benefits and best practices of Network Lifecycle Management

Details

Network Lifecycle Management (NLM) is the systematic process of overseeing a network, and all of the components that it’s comprised of, evolve from its initial design and deployment through to its retirement or replacement. It encompasses a series of phases, including planning, designing, implementing, operating, optimising, and eventually decommissioning network components. Each phase plays a critical role in maintaining network performance, security and reliability. With margins seemingly diminishing within the telco sector year over year, optimal management of the network lifecycle is increasingly important.

Emerging Trends in Network Planning and Rollout Processes

Details

The landscape of network planning and rollout processes is rapidly evolving, driven by technological advancements and changing user demands. As networks become more complex and integral to our daily lives, but profitability in the telco industry declines, efficient and effective planning and deployment are paramount. This article delves into the emerging trends in network planning and rollout processes, highlighting the capabilities that align with modern solutions like the Sunvizion Network Planning product.

Empowering Autonomous Network Controllers: The Strategic Role of SunVizion OSS/BSS

Details

In an era dominated by rapid technological advancements and increases in technology sophistication, telecommunications networks require advanced and robust management systems that keep pace with current demands but also anticipate and adapt to future needs. 

In this article by Jinsung Choi (the Chair of the O-RAN Alliance), “The Future of Network Management,” highlights the need for Autonomous Network Controllers (ANCs). He describes ANCs thus, “An Autonomous Network Controller is a sophisticated form of network management technology designed to automate the operation, management, and optimization of network resources.”